How can we help?

Find answers in our articles:

Open a personal account on Rain

This article contains all the requirements and steps needed to open a personal account on Rain. Click here for information on opening an institutional account on Rain. 

Requirements

To be eligible for a Rain account, you need to be 18 years or older.


To start, you will need the following:

  1. Email address that you have access to.

  2. Phone number capable of receiving SMS text messages. 

  3. Provide personal identification documents like a national identification card, passport or a driver's license.

  1. Complete an identity check by capturing a liveness check.

  1. Provide a proof of address, which is any document that outlines your full address and your name. You can submit the following documents as your proof of address:

  • Bank statement issued in the last 3 months

  • Utility bill issued in the last 3 months

  • Utility bill tax invoice issued in the last 3 months

  • Tenancy contract

  • Letter from your employer stating the residential address issued in the last 3 months


 When you’re ready, you can visit our website or use our mobile application. 

  1. Enter your email and click on get started.

  2.  Enter your details in all boxes. Click Create Your Account.

  3. Verify your email by clicking the link sent to your email address.

  4. Verify your phone number by entering the verification code sent to your number. 

  5. Verify your address by uploading your proof of address document. 

  6. Complete your identity verification by recording a selfie and following the instructions on the screen. 

  7. Add the necessary information regarding your occupation and funds.


Once you submit all of the required documents, keep an eye on your email for updates from us. It may take up to 24 hours to review your application. 

 

 

Can’t find what you’re looking for?

Our support agents are standing by.