How can we help?

Find answers in our articles:

Verify Your Identity

How to verify your Identity in Rain?

At Rain, we make sure to apply the industry’s best practices to maintain account integrity.  In order to use Rain, you must first successfully provide the required identification information.

Requirements: 

  • A form of a government-issued Identification (passport, national ID, residency card or driver’s license).
  • Access to your device's camera and microphone.

Steps:

Once you verify your phone number, the next step will be to verify your identity. By clicking continue, you will be directed to the steps to verify your identity, which is as follows: 

  1. Choose the type of document you would like to submit.
  2. Submit your documents. You can securely take a picture of the documents. Make sure the picture is clear with no blur or glare.

If you are using your computer to complete the verification process, you will have the option to scan a barcode to complete verification from your phone or receive an SMS that contains the verification link.

 

After submitting your documents, you will be required to submit a video verification.

Screenshot_2023-05-14_at_10.47.28_AM.png


Once your application is completed and submitted, it takes up to 12 hours for it to be reviewed. We will notify you via email once approved. If your signup process is pending for more than 12 hours, please contact us here.

 

 

About Rain:

Rain Trading Limited is in Abu Dhabi Global Market. We are licensed and regulated by the Financial Services Regulatory Authority (FSRA). Rain enables you to buy, sell, and store bitcoin and other cryptocurrencies, in a regulated, secure, and compliant way.

 

 

Can’t find what you’re looking for?

Our support agents are standing by.

Live Chat

We guarantee a 24 hour response whether it is a live chat or email.