How can we help?

Find answers in our articles:

How To Change Your Email

You can now update your Email address through Rain Mobile App or website.

Please follow the below steps to update your Email address:

  1. Log in to your Account.
  2. Click on the User Icon above right on the page.
  3. Click on Account. Make sure that you are under the account option.
  4. Click on Update Email to change the Email address.
  5. Enter the OTP you received in an SMS or through a voice call.
  6. Ensure adding the new Email address correctly.

Important: You will be receive an email once the process is completed.

Please note: Fiat withdrawal & crypto sends will be disabled for 24 hours after performing this action.

Note: If you do not have access to your phone number; please reach out to us on live chat or submit a ticket on https://support.rain.com/ to assist you 

 

Rain Mobile App Steps:

Screenshot 2023-05-10 at 2.50.56 PM.png IMG_3405.jpg

Screenshot_2023-05-10_at_2.32.23_PM.png

Website steps:

Screenshot_2023-05-10_at_2.33.20_PM.png

 

 

Can’t find what you’re looking for?

Our support agents are standing by.

Live Chat

We guarantee a 24 hour response whether it is a live chat or email.